FAQ

What is Thē Good Company's mission?

Thē Good Company's mission is to develop the highest quality personal care and consumer goods products made with natural, harmless ingredients, while helping those in need. Thē Good Company is growing and plans to launch more products.

What shipping carrier and shipping speed do you use?

USPS Ground Advantage for domestic U.S. shipments, which is 2-5 business days. USPS First-Class shipping is used for international orders, which typically takes 12-20 business days). USPS Priority shipping (1-3 business days for domestic, 6 to 9 business days for international) is also available.

How much does shipping cost?

All orders (including international) receive complimentary USPS Ground Advantage or First-Class International shipping. Priority shipping is $10 for domestic U.S. orders and $36 for international orders.

Do you provide tracking numbers for your shipments?

Tracking numbers are auto-emailed upon shipping.

Is gift wrapping available?

All products are shipped in packaging that is suitable for gifting. To complete the gift with a complimentary custom note, simply request it in the notes field during checkout and include the desired message.

What if I don't like my purchase? Can I return it for a refund?

Absolutely; if you're unsatisfied with your order, you may return it for a full refund within 30 days. We're so confident you'll like it, we even offer free return shipping. Simply contact us at customercare@goodcompanyusa.com to get the return process started.